Virtual Vines releases November 2017 DTC Best Practices Mystery Shopping Expose’. This month: ZD Wines Napa CA.
Legacy Napa Pinot Noir and Chardonnay; Open air, walk in and appointment tastings; Vineyard views
The V Files- November 2017
The V Files is a monthly expose’ which offers an assessment, rating and best practices recommendations of DTC performance in relation to guest experience. The five glass rating system is derived from Mystery Shoppers evaluation criteria based on how well a winery is able to deliver a memorable guest experience and connect with customers.